If you encounter any issues related to the quality of the products you received, we recommend taking a moment to review our warranty policy for further guidance.

Warranty Coverage
Duration: The warranty period for all WE ARE BLOKES products is 30 DAYS from the original delivery date.
Coverage: This warranty covers manufacturing defects and malfunctions that occur during normal and intended use of the product. It does not cover damage resulting from misuse, abuse, accidents, alterations, or improper handling of the product.

Warranty Claims
 

Create a Case: If you encounter an issue covered by this warranty within the 30-DAY period, please follow these steps to initiate a warranty claim:

1. Complete the Warranty, Returns & Exchanges Request Form.

2. You can follow up on your case by contacting our dedicated customer service team at info@weareblokes.co.

3. In the form, we will request information such as your full name, order number, product name or reference, a detailed description of the issue, and any relevant images or videos showing the problem (if applicable). If you still have the packaging, please attach a photo of the side showing the barcode.

Evaluation: Once your case has been received via the form, our customer service team will review your warranty claim promptly. In some cases, we may need additional information or clarification to effectively process your claim.
 

Resolution: If the issue is found to be covered under the warranty policy, we will either repair or replace the defective product, depending on the nature of the problem and product availability.

Exclusions
This warranty does not cover the following:

1. Damage resulting from misuse, abuse, negligence, or accidents.

2. Normal wear and tear, including minor aesthetic damage and superficial scratches.

3. Products purchased more than 30 days prior to the warranty claim.

4. Failure to follow washing and care instructions.

5. Use of incorrect sizing.

    

Contact Us
If you have any questions or concerns regarding this warranty policy, feel free to contact our customer service team at info@weareblokes.co.

Thank you for choosing WE ARE BLOKES products.
We strive to provide you with excellent service and high-quality products that enhance your experience.

At We Are Blokes (weareblokes.co, weareblokes.com.co, and weareblokes.us), we are committed to offering a fair, transparent, and rewarding shopping experience for all our customers in the United States.

Promotional Offers & Coupons

We may offer promotions, discounts, and coupon codes via multiple channels including email, SMS, influencer campaigns, WhatsApp, and other marketing platforms. These promotions may include:

• Percentage discounts on selected items

• Dollar-off incentives on qualifying purchases

• Promotional coupon codes for first-time buyers or loyal customers

Unless explicitly stated otherwise, each promotional code or coupon is limited to a one-time use per customer. To prevent abuse, eligibility may be verified using unique identifiers such as billing information or government-issued identification (where legally permissible and in accordance with privacy laws).

Abuse of Promotions

Creating multiple accounts or using different email addresses in an attempt to redeem the same discount multiple times is strictly prohibited and constitutes abuse of our promotional policies.

We reserve the right to:

• Cancel any orders found to be associated with such abuse,

• Revoke coupon eligibility,

• Refund the customer minus any non-refundable payment processing fees charged to us by our payment processor (typically 2.5% to 3.5% for domestic U.S. payments, and 5% to 10% for international transactions in foreign currency).

Compliance and Fair Use

All discounts and coupons are offered at our sole discretion and may be modified, revoked, or terminated at any time without prior notice, in compliance with applicable U.S. consumer protection laws.

We aim to create a culture of trust and integrity with our community. Misuse of discounts may result in limited access to future promotions or account suspension.

Privacy & Data Use

All personal data used for verification purposes is processed in accordance with our [Privacy Policy] and applicable U.S. data protection regulations (e.g., CCPA, CAN-SPAM, TCPA where applicable).